How to prepare your business for a website redesign

A website redesign is more than a visual refresh. When done correctly, it improves usability, clarity, performance, and how well your site supports real business goals. Proper preparation before the project begins can save time, reduce frustration, and lead to a far better outcome.

Clarify your goals first

Before any design work starts, identify what the redesign should accomplish. Common goals include generating more leads, improving credibility, clarifying services, increasing visibility in search results, or supporting future growth. Clear goals help guide decisions throughout the project and prevent scope creep.

Review what is and isn’t working

Take time to evaluate your current website honestly. Which pages receive traffic? Where do visitors drop off? Are there services that are unclear or outdated? This review helps determine what should be improved, restructured, or removed entirely.

Gather content early

Content is often the biggest bottleneck in redesign projects. Collect existing text, images, branding assets, and any required legal or compliance information in advance. If content needs to be rewritten or expanded, plan for that work early rather than treating it as an afterthought.

Understand your audience

A redesign should reflect how your customers think, search, and make decisions—not internal assumptions. Consider what information visitors are looking for, what questions they commonly ask, and what builds trust quickly. This insight should influence structure, messaging, and calls to action.

Plan for SEO from the start

Search engine optimization should be part of the redesign process, not added after launch. This includes preserving high-performing pages, planning proper redirects, maintaining URL structure where possible, and optimizing content for relevant search terms. Skipping this step can result in lost visibility.

Prepare for decisions and feedback

Website redesigns move more smoothly when stakeholders are ready to review drafts and provide timely feedback. Assign a clear point of contact and decision-maker on your team to avoid delays and conflicting input.

Think beyond launch day

A redesign is not the finish line. Ongoing updates, security maintenance, accessibility reviews, and performance monitoring are all part of keeping a website effective over time. Planning for post-launch support ensures your investment continues to deliver value.

Final takeaway

The most successful website redesigns start with preparation, not design. By clarifying goals, organizing content, understanding your audience, and planning ahead, businesses can avoid common pitfalls and create a website that truly supports long-term growth.